Return Policy
Thank you for choosing Our Website tryreshop.com(belong to TRCN TECHNOLOGY CO LIMITED).
We are committed to providing our customers with high-quality products and excellent customer service. You may need to know the following return and exchange policy requirements for any reason you are not satisfied with your purchase.
We offer a hassle-free return and exchange policy.Returns and exchanges must be submitted within 14 days of receipt of the item, otherwise it will not be processed.
-Return
Returned items must be in their original condition, unworn, washed, damaged or modified, with all original tags and packaging.
To initiate a return, please contact our customer service team, with your order number and reason for the return.
We will provide you with a return shipping label and instructions for returning the product.
Please note that the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
The time it takes for your refund to be processed may vary depending on your payment provider.
Please allow Our business days for the refund to be processed.
-Exchanges
If you would like to exchange an item for a different size, color, or product, please contact our customer service team with your order number and the details of the exchange. We will provide you with a return shipping label and instructions for returning the original product.
Once we receive the returned product, we will ship out the new product to you.
Please note that the cost of return shipping will be deducted from your refund for the original product.
-Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service team with your order number and details of the issue.
We will work with you to resolve the issue as quickly as possible, either by providing a replacement product or issuing a refund.
- Contact Us
If you have any questions or concerns about our return and exchange policy, please contact our customer service team at Our website. We are always happy to help you. We reserve the right to modify this policy at any time without prior notice.